A restricted login showing the family exactly what you have agreed to show. Care plans and assessments are reviewed and signed before admission instead of during a stressful three-hour session on the day.
Before Ella’s stay on 12 November
Permissions are set by the organisation, and authorities are held on the patient record rather than assumed.
Care plans only, or notes as well.
Chosen by your organisation, not by us.
In their own time, before admission.
Rather than in a long sitting on arrival.
Parental responsibility, attorney, deputyship.
And capacity for consent where it is appropriate.
An updated care plan automatically requires a new signature, so the sign off always belongs to the version it was given for.
Both are decisions your service makes, and both are recorded on the record itself.
Care plans only, or notes as well: your choice
In their own time, before admission
An updated plan asks to be signed again
Who can sign what, and on whose behalf
A family member can see their own and the patient record, never the information about other family members
Families can ask for a stay through the portal
Each version of the care plan records who signed it and when
Families and professionals both sign in with 2FA
Arriving at a hospice or a residential service and sitting down to work through a stack of care plans is a stressful way to begin a stay, for a family who may already be anxious and for the staff member running it. Reviewing the care plans beforehand turns the admission into a conversation about what has changed since, which is the conversation worth having.
Nobody knows a person better than the people who live with them. Reading the plan in advance is how errors get caught before they matter.
A long care-plan sitting is expensive in clinical time as well as stressful. Moving it out of the admission recovers both.
Being able to see and sign the plans themselves is the difference between being consulted and being informed.
By the team, in the usual way
On a restricted view, with 2FA
At home, in their own time
About what has changed, not paperwork
And if a plan is updated afterwards, it automatically requires signing again, the signature belongs to the version, not to the plan in general.
Half an hour or an hour, whichever suits. We’ll spend it on the parts that matter to your service.
