About Ameryst

Ameryst is care management software for complex, site-based care — residential, respite and specialist services. It holds one record per family, from referral through assessments, care plans and daily notes to funding, rostering and reporting, and it has been in service since 2014.

Since 2014
ISO 27001 certified
DCB 0129 clinical safety assured
Accredited access to NHS shared records

What Ameryst does

Ameryst is one system for running a complex care service. Everything about a person sits in a single record: how they came to you, what they need, what happened on shift, who cared for them, what it costs. It is set up around the way your service already works, and it turns what your teams write down every day into the evidence you are asked to produce.

Why we exist

To take the complexity out of care management, so the record helps teams deliver safe, consistent care on every shift.

How we work

Three things you can hold us to.

Unlimited users, one price

Everyone who touches care can have an account, because charging per user only discourages the recording you want. Every module, hosting and support are in the same subscription.

Configured to your service

Care plans, assessments, lists and naming reflect the way your service works and the words your teams already use. Most of it is yours to change, whenever it needs to change.

Support from a team you know and trust

The people who know the product and know your service. Not a ticket number and a different name each time you call.

Polly Esplen, Managing Director of Ameryst
I’ve worked with care organisations for three decades, and I’ve seen where technology genuinely helps and where it simply creates more work. With Ameryst, we start with a simple question: does this make it easier for people to deliver and evidence great care? If it doesn’t, it doesn’t belong.
Polly Esplen · Managing Director

What our customers say.

Alana Struthers, Head of Governance at Ayrshire Hospice
During our recent inspection, Healthcare Improvement Scotland had really positive feedback – they loved the layout and how user-friendly the software is. It’s reassuring to know it stands up when the regulators are looking.

Alana StruthersHead of Governance, Ayrshire Hospice

Claire Ellis-Waghorn, Director of IT, Data and Governance at Demelza
We value Ameryst’s responsiveness, expertise, and shared commitment to continuous improvement.

Claire Ellis-WaghornDirector of IT, Data and Governance, Demelza

The team

Who you’ll be working with.

You are not handed to an account manager you never meet. These are the people who configure the system with you, train your teams, and answer the phone afterwards.

Polly Esplen, Managing Director at Ameryst
Polly Esplen
Managing Director
Tom Bradley, Sales Director at Ameryst
Tom Bradley
Sales Director
Melanie Hunt, Head of Client Services at Ameryst
Melanie Hunt
Head of Client Services
Adam Mirfin, Client Services Training Consultant at Ameryst
Adam Mirfin
Client Services Training Consultant
Gina Mitchell, Training and Support Officer at Ameryst
Gina Mitchell
Training and Support Officer
The Ameryst crystal
The name

Why Ameryst?

It is a coined word, deliberately. It holds three things at once:

Amethystthe stone associated with wisdom and calm — and the purple that makes us distinct in a market of interchangeable healthcare blues.
Ami, aimerthe sound of friendship, and of caring for someone.
Analyst, catalystcompetence and rigour. A system that does something, not one that merely stores.
Care with confidence.
Trusted by

Common questions

How long has Ameryst been going?
The software has been in service since 2014. The Ameryst name was adopted in 2026 — before that it was known as The Care Database.
Which sectors does Ameryst work with?
Hospices, learning disability and autism services, neuro-disability and brain injury services, mental health services, children’s homes and residential schools, and respite and short-break services — along with rehabilitation units, supported living and other specialist residential services.
Is Ameryst secure?
Ameryst is ISO 27001 certified, penetration-tested annually by an external specialist, and assured under DCB 0129, the clinical safety standard for health and care software. Each customer has a dedicated instance.
What does it cost?
One all-inclusive subscription: every module, unlimited users, hosting and support included. Pricing depends on the size of your service — a demo is the quickest way to get a figure.

See it working with your own service in mind.

Half an hour or an hour, whichever suits. We’ll spend it on the parts that matter to your service.