Residential stays, daycare stays, community visits, and home visits are different types of bookings, each with specific requirements. Some bookings require a bedroom, while others require one or more staff members to be assigned to the visit.
Each booking type displays on a diary that gives you the key information.
Rooms down the side, days across the top
Beds, patient bedrooms and family bedrooms, staffing are counted separately
A two-bar bed or a high-sided cot - the right bed for safe care.
Your list, your codes, your colours on the diary.
Hold a bedroom and bed for the whole of the stay.
If either is unavailable, you find out at the booking stage and not when they arrive.
The maximum numbers are yours to set.
If you can staff an emergency admission over your usual numbers, the diary allows it.
The wrong bed type or lack of a room will send a family home. That's a conversation you don't want to have.
When you make a booking, see what eligible funding pots are available and how much is left in each. Add one or more to the booking to cover the cost – or leave as a charitable booking
The relevant details for the type of visit
Real assets with types you define
Validated against the new room for the whole stay
Sets the colour, the code and the allocation deducted
So a vacancy caused by cancellation is filled, not lost
Letter, email or SMS, to the right people
Itemised list of personal possessions, with photographs
Booked with layouts for housekeeping and the number of family members
Both are avoidable. Occupancy and visits are what you are funded on, so a cancellation that nobody fills costs real money. Reserve and requested numbers sit at the foot of every day and click straight through to the list, so the moment someone cancels the team can see who is waiting rather than starting a ring-round from scratch.
Bed-type matching is a hard stop rather than a warning, because arriving to find the right bed is not free is the thing families remember.
A booking can draw on a personal budget, a local authority agreement and charity-funded nights at once, and each is invoiced for what it covered.
Both reports run straight off bookings, with allergies and dietary needs already attached, so care staff stop writing out lists for the kitchen.
Which sets the colour and the deduction
A bed and a bedroom, for every night
Every valid pot, with its balance
Letter, email or SMS to the right people
One booking then lands in the patient diary, the family member’s diary, the staff member’s internal diary and their Outlook calendar.
Half an hour or an hour, whichever suits. We’ll spend it on the parts that matter to your service.
