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Case study

Alexander Devine Children's Hospice Service

Alexander Devine Children’s Hospice Service is a charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire and surrounding counties.

Alexander Devine Children's Hospice Service logo

The charity was founded by John and Fiona Devine in memory of their son Alexander who died from a rare brain tumour in 2006. Their experience led them to realise the need for a children’s hospice service in Berkshire.

Seeking to streamline their care management processes, Alexander Devine Children’s Hospice Service partnered with Ameryst to implement our comprehensive care management solution.

Improvements observed since the adoption of Ameryst

Paperless Efficiency

Going paper-lite has brought significant benefits. Reduced reliance on paper has streamlined processes.

Data Security Assurance

Enhanced data security measures provide reassurance. Permissions for access are well-managed, ensuring data integrity.

Enhanced Accessibility

The system's accessibility is exceptional. Team members can access notes simultaneously, both inhouse and in the community.

Time-Saving Templates

The introduction of note templates has been highly beneficial. Saves time and enhances accuracy in note-taking processes.

"They have consistently demonstrated promptness and efficiency in addressing our concerns and queries, providing clear explanations and reassurance along the way. Their commitment to ensuring our satisfaction and understanding has been truly commendable. Overall, the team's support has been nothing short of brilliant, fostering confidence and trust in their capabilities."

Harriet Denny Matron, Alexander Devine Children's Hospice Service

Transforming Reporting Practices

Enhancing Clinical Information Accuracy and Efficiency with Ameryst

Time Saving

The reporting system has significantly saved time compared to previous methods.

Increased Accuracy

There's a notable improvement in accuracy since the implementation of the reporting system.

Convenience

Having the reporting system readily accessible at our fingertips is highly convenient for users.

Enhanced Data

The recent introduction of the Report Builder has expanded the scope of data analysis, providing users with even more valuable insights.

"Ameryst has enabled us to strengthen our data collection processes, providing evidence of service activity. This has been instrumental in guiding improvements to the service, based on robust data."

Director of Care Alexander Devine Children's Hospice Service

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